Remote - US
Customer Experience
HOVER is a software platform offering measurement, visualization, estimation, and ordering solutions to the construction and insurance markets. HOVER uses patented technology making it possible for anyone with a smartphone camera to create an interactive 3D model, complete with detailed measurements and powerful design features. The data produced is extremely valuable as it generates a single source of truth for the physical world allowing for more veracity throughout the home improvement and insurance processes. We’ve found an incredibly strong product-market fit across construction, insurance, and newly emerging, with Homeowners. What's the secret sauce? Cutting edge technology, an exceptional culture, and a commitment to our values (Think. Do. Serve.).
With our team of investors, including Google Ventures, Menlo Ventures, The Home Depot, and leading Insurance carriers such as Travelers, State Farm, and Nationwide, HOVER is committed to continuing our success and facilitating growth. We believe there is strength in diversity so we hire skilled and passionate people from a wide variety of backgrounds.
Please submit resume in PDF Format
Why HOVER wants you:
HOVER is dedicated to disrupting the Insurance industry and we are seeking a Customer Enablement Manager (CEM) to join an expanding and impactful team helping us to achieve this goal. This critical and strategic role will work closely with our Key Insurance Carriers during implementation and onboarding of new products or workflows. Your objective will be to gain and maintain strong adoption and consumption of the technology across the entire organization; management down to Insurance Claims Professionals. This is a role where you have the unique opportunity to help our Insurance partners realize better workflows that will in turn have a positive impact on the industry and ultimately the end user - homeowners.
As a Customer Enablement Manager you will be a member of our Customer Enablement team, and you will also work closely and strategically with sales account executives and account managers to ensure account goals and prescribed approaches to key activities and methodologies are in alignment. The Customer Enablement team is primarily distributed but a close-knit family that values collaboration and is driven by customer empathy and HOVER’s values of think, do, and serve.
You will contribute by:
Your Background Includes:
Benefits
The US base salary range for this full-time position is $82,000 - $121,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
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Compensation
Competitive salary and meaningful equity in a fast-growing company
Healthcare
Comprehensive medical, dental, and vision coverage for you and dependents
Paid Time Off
Unlimited PTO for exempt employees and PTO accrued at 3 weeks per year for non-exempt employees
Paid Family Leave
We support work/life balance and offer generous paid parental and new child bonding leave
Mandatory Self-Care Days
A day set aside each month to allow employees to recharge
Remote Wellbeing Resources
We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance
Learning
We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications
Remote - US
Customer Experience
Are you authorized to work in the country in which this job is offered?*
Will you now or in the future require HOVER’s sponsorship to continue or extend your current work authorization status? *
If you answered yes to the above question, what is your current immigration status, and when does your current status/work authorization expire?
What is your desired working location? *
Why do you think you would be a good fit for this role?*
U.S. Equal Employment Opportunity Information (Completion is voluntary)
Individuals seeking employment at HOVER are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic(s) protected by applicable law. HOVER requests information on the race/ethnicity, gender, and veteran status of our applicants for monitoring equal employment opportunity and as part of the Company’s commitment to a diverse and inclusive workplace. Completing this survey is voluntary. All responses are kept private and will not affect your candidacy for employment.
Completing this survey is voluntary. All responses are kept private and will not affect your candidacy for employment.
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